Difficult returns

Stores have special rules about returns. These are called ________________.

What might you need to return an item? Check all the correct answers.

to not want it anymore

the original receipt

for the item to be unused and unopened

for the item to be special or on sale

If the store worker can't help you right away, who might they call?

their computer

their manager

you

another storeworker

You should try to argue if the store own won't return the item.

True

False

You should always thank the store worker, even if they can't return the item.

True

False